Terms & Conditions

Please read my T&C's carefully before purchasing from Mimi’s Designs. 

By purchasing you are agreeing to these terms and conditions. These terms and conditions apply to the use of this site, my Facebook page, my website and my Instagram page and by accessing this page and/or placing an order you agree to be bound by these terms and conditions.

If you do not agree to be bound by these terms and conditions you may not use or access this page or any other accounts. These terms and conditions abide by The consumer contract regulations. You are welcome to print or store these terms for your own records.

 This page contains material which is owned by us. This material includes, but is not limited to, the design, layout, appearance and graphics.

 WORKING HOURS

Working days and hours are not specified, due to the case of these being inaccurate. All correspondence will be replied to at the earliest convenience.

 PRICES

Prices are subject to change at any time, but are correct at the time of posting. Any glitches, typos or errors are not required to be honoured. If an error is discovered at any time with regards to the goods that you have ordered, we will contact you at the earliest convenience, and give you the option to amend your order to the correct price, or cancel your order all together. Any special offers will have a clear displayed end date. All prices are in pounds (£) and do not include postage unless stated otherwise.

 PAYMENT

Paypal via goods is the method we recommend you make payment by, as this offers protection for your purchase. We also use Stripe for card payments via the website which is a secure site. We also offer buy now & pay later with Clearpay.

 Cash, Cheques or postal orders are NOT accepted. Payment must be made prior to your goods being made, unless stated otherwise. 

DELIVERY.

All items are delivered by Royal Mail. Once made and packed your order will be with you on your selective delivery when purchasing your order. If you wish to return an item please notify in writing (page messages/email is fine) We will then process your return. 

Please note there will be no returns on sale items or Personalised items.

Items marked as being reduced for having a defect, damage or any other reason will be exempt from the returns policy.

RETURN POLICY

Custom Items: Custom made items are exempt from the consumer contract regulations, the only exception being is if they're faulty. 

We endeavour to offer the best customer service possible, and if you are unhappy with your purchase, please contact us as we aim to have very happy customers.

 VARIATIONS

Please note that designs/materials are subject to availability, where requested if we do not have the exact materials to achieve the design requested, a suitable alternative will be used, we endeavour to notify our customers of these changes, but reserve the right not to. Please note that colours/designs of items may appear differently from what photographs display, due to filters, lighting, and photo edits. We do not offer refunds (partial or full) for this.

I will always ensure the customer is as happy as possible and endeavour to sort any problems out as quickly as possible.

VINYL PRODUCTS

Products Are Not Dishwasher Safe. Nor Washing Machine safe Due to personalisation. Vinyls will peel if the temperature of the water is too hot. warm soapy water / Handwash is advisable. 

CONTACT DETAILS:

mimisdesign@outlook.com